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HOW CAN WE HELP YOU?

When will I receive my order?

The delivery times for our orders are as follows:

- Continental, 24/48 working hours.

Also, you can track your order if you go the Customer Service Section, in the subsection My Orders.

Any more doubts? Write to us

What size should I select?

We recommend you check the size guide of the model you are interested in before purchasing.

You will find it in the product sheet, above the Add button.

Any more doubts? Write to us

How do I make a change in size?

To request a change in size you should go to the Customer Service Section, then to the subsection My Orders and select the order you have placed.

Once inside the order, you just have to select the “change” option and choose the new size.

When the courier delivers the parcel, he/she will pick-up the pairor pairs to be returned, which are the ones selected to be changed.

Any more doubts? Write to us

How do I request a return?

To request a return, you should go to the Customer Service section, then to the subsection My Orders, and select the order which you wish to return.

Once in the order, you just have to select the option “return” and the product(s) to be returned.

For shipment, our pick-up service. The rates for our pick-up service are:

- Continental Portugal € 5.95

Once we receive the products and check that they are in perfect condition, we will proceed with a refund within a periodof 30 calendar days, using the same payment methods as when you placed the order.

Any more doubts? Write to us

If you want, send us your question

Write your question

ON-LINE SHOP

You can also contact us by calling us at +34 966 782 393..
Our customer service working hours are
Monday to Friday from 8am – 12pm / 14pm – 16pm


We will solve your question as soon as possible.


INDUSTRIAS PLASTICAS IGOR, S.L.
Partida Era Alta, 107
03160 Almoradí (Alicante) | Spain

Write your question

FÁBRICA & DPTO. COMERCIAL


You can also contact the factory or our sales departmentby calling us at +34 966 782 119.

Our customer service working hours are
Monday to Friday from 8am – 12pm / 14pm – 16pm


We will solve your question as soon as possible.


INDUSTRIAS PLASTICAS IGOR, S.L.
Partida Era Alta, 107
03160 Almoradí (Alicante) | Spain

Write your question

FÁBRICA & DPTO. COMERCIAL


You can also contact the factory or our sales departmentby calling us at +34 966 782 119.

Our customer service working hours are
Monday to Friday from 8am – 12pm / 14pm – 16pm


We will solve your question as soon as possible.


INDUSTRIAS PLASTICAS IGOR, S.L.
Partida Era Alta, 107
03160 Almoradí (Alicante) | Spain

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